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🔐 PRIVACY POLICY (Final GDPR-Compliant Version)

Effective Date: 1 December 2025

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At AudioWWW, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, create an account, or purchase products from us.

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This Policy complies with:

  • EU General Data Protection Regulation (GDPR – Regulation 2016/679)

  • Spanish Data Protection Law (LOPDGDD 3/2018)

  • E-Privacy Directive

By using our website, you agree to the practices described in this Privacy Policy.

1. Data We Collect

We may collect the following categories of personal data:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Billing & shipping address

  • Phone number (optional)

  • Payment method information (processed securely by third parties)

  • Order details & purchase history

  • Account login details (username, encrypted password)

  • Customer support communications

1.2 Information Collected Automatically

When you browse our website, we collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Session duration

  • Cookies & tracking preferences

1.3 Payment Information

We do not store or access full credit/debit card details.
All card payments are processed securely by:

  • Wise

  • OFX

  • Xoom (PayPal)

These providers are fully GDPR and PCI-DSS compliant.

2. How We Use Your Personal Data

We use your personal data only for lawful purposes, including:

  • Processing and fulfilling your orders

  • Sending order updates and delivery details

  • Providing customer support

  • Managing your account

  • Improving our website and services

  • Securing the website against fraud and misuse

  • Sending newsletters or promotions (only if you have opted in)

Your data is never sold to third parties.

3. Legal Basis for Processing (GDPR Art. 6)

We process your data based on:

  • Contractual necessity – to fulfil your order

  • Legal obligation – tax, invoicing, and accounting laws

  • Legitimate interest – fraud prevention, website security

  • Consent – when subscribing to newsletters or marketing emails

You may withdraw your consent at any time.

4. Data Protection & Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption across the entire website

  • Encrypted password storage

  • Secure hosting in GDPR-compliant EU servers

  • Restricted internal access to personal data

  • Regular security audits

No method of transmission or storage is 100% secure, but we follow all GDPR requirements.

5. Data Retention

We retain your data only as long as necessary for:

  • fulfilling your orders,

  • maintaining your account,

  • complying with legal or tax obligations.

When data is no longer required, it is securely deleted or anonymized.

If you close your account, your personal data will be removed unless legal obligations require retention.

6. Your GDPR Rights

You have the following rights under GDPR:

  • Right of access – request a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure (“Right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests

  • Right to withdraw consent at any time

To exercise any of these rights, contact us at:

📧 www.com">office@audiowww.com

We respond to all requests within 30 days.

7. Sharing Your Data With Third Parties

We do not sell, rent, or trade your personal data.

We share information only with trusted third parties necessary to operate our business:

7.1 Service Providers

  • Payment processors (Wise, OFX, Xoom)

  • Shipping carriers (DHL, FedEx)

  • IT and website hosting providers

  • Fraud prevention services

All third parties are GDPR-compliant and contractually required to protect your data.

7.2 Legal Requirements

We may disclose data if required by law or to protect our rights.

8. Cookies & Tracking Technologies

We use cookies to:

  • Improve site functionality

  • Store preferences

  • Analyze website traffic

  • Personalize user experience

  • Enable essential features (cart, checkout, language settings)

You may control cookies through your browser settings.
For more details, please refer to our Cookie Policy (or we can create one).

9. International Transfers

Some third-party providers (e.g., PayPal/Xoom) may process data outside the EU.

When this occurs, transfers are protected by:

  • GDPR adequacy decisions, or

  • Standard Contractual Clauses (SCCs), or

  • Equivalent international data protection safeguards.

10. Children’s Privacy

Our website is not intended for persons under 18 years old.
We do not knowingly collect personal data from minors.

11. Links to External Websites

Our website may link to third-party websites.
We are not responsible for their content, policies, or practices.
Please review their privacy policies separately.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

  • changes to our services,

  • legal requirements,

  • new data protection standards.

Updates take effect immediately after publication.
Continued use of our website means you accept the revised version.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your data, contact us at:

📧 www.com">office@audiowww.com

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